Got Questions? We’ve Got Answers
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Booking is easy! Pop us an email or fill out the contact us form on the website, we will get in touch with you. We can meet in person or chat via email or over the phone - however you are comfortable, from there if you’d like to book, we will send over an invoice, you just need to pay your deposit to secure the date and then the final balance is due four weeks before the event!
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Yes, we’re happy to tailor the cannolis to you & your event! We stick with the standard sweetened ricotta filling. However, you can choose your toppings, we normally stick with 3 toppings for an event. Our favourites are chocolate chip and biscoff! However other favourites include Sicilian lemon, raspberry and white chocolate and pistachio.
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Once a invoice is sent, we ask for bank transfer, paypal or cash to cover the deposit, with the remaining balance due four weeks before the event. Any payment made will be confirmed with a receipt.
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As a general guide, we recommend around 2-3 per cannoli per guest. If they are being served alongside a wedding cake or other deserts, 1-2 per person may be plenty. If cannoli are your main sweet treat, we’d suggest 2-3 per guest - and perhaps a few extras for those who can’t resist coming back for another! Just remember - it is your event, there is no wrong way to do it!
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We recommend getting in touch as soon as you have your date, particularly for weddings and busy summer weekends. However, it is always worth asking about last-minute availability too, we always try to accommodate where we can!
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We understand that plans can change. If you need to cancel your booking, please let us know as soon as possible. Your booking deposit is non-refundable, as this secures your date and covers preparation and administration costs.
For cancellations made more than four weeks (28 days) before your event, no further payment will be due. Cancellations made within the four week period may be subject to payment of the remaining balance, particularly where ingredients, travel or event-specific items have already been arranged.
If we ever need to cancel your booking due to circumstances beyond our control, you will receive a full refund of any payments made.
We will always do our best to be fair and work with you where circumstances change.
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Yes absolutely, we are a husband and wife duo, however I (Adam) am mainly the event facing cowboy, my wife (Fi) can jump into character if needed for any event!